The Village of Glenview seeks a part-time Administrative Clerk to work in the Community Development Department. The purpose of this position is to perform routine administrative and customer service support functions in the Village's Development Center by serving as the primary point of contact to the public regarding the processing of building contractors' license applications and building permit inspection scheduling. The Administrative Clerk will provide administrative assistance by greeting and assisting walk-in visitors; answering telephones, faxes, and e-mails; problem solving customer concerns and educating them on Village programs, policies, or ordinances; entering inspections; assisting staff with FOIA requests; copying or scanning documents, and establishing and maintaining effective working relationships with internal and external customers. The Administrative Clerk may also be responsible for handling and processing cash, checks, and credits cards and balancing a cash drawer daily.
The Village of Glenview prides itself on providing excellent customer service to residents and customers, which is why the most important qualification for this position is a positive, outgoing, and welcoming attitude at the customer service counter while interacting with customers throughout the day. Candidates must have a high school diploma or the equivalent, and one or more years of related work experience in an office environment. Ideal candidates will be able to demonstrate proficiency in the use of MS Office software, as well as related web-based computer software programs. Ideal candidates will possess a working knowledge of general office procedures and practices. Prior experience with Munis (Tyler Technologies) software is a plus, but not required. The position also requires strong organizational skills, as well as proficient typing and data entry skills.
Ideal candidates must possess the ability to multi-task and to maintain one's composure in a fast-paced environment. The ability to successfully work both independently and in a team environment is also critical. The candidate must have excellent verbal communication skills, and demonstrate a proven ability to respond and interact with internal and external customers in a courteous and professional manner. Individuals must also be proficient at performing basic arithmetic calculations quickly and accurately. Candidate must be willing to work on average 16 to 26 hours per week, Monday-Friday from 7:55 a.m. - 5:10 p.m., as well as infrequent call back shifts to provide support during Village emergencies. Additional hours may be requested if there is a scheduling need.
The hiring process includes, but is not limited to, oral interview, background investigation, post-offer medical examination and drug screening. A computer-based skills and/or situational judgment test may also be part of the hiring process. Due to the anticipated candidate response, only those applicants with experience and skills most closely meeting the needs of this position may be invited to participate in the selection process.
The starting base pay rate is $17.50/hr. or DOQ, with no fringe benefits. Employees consistently and continuously working more than 20 hours per week may be eligible for participation in the IMRF pension program.
How to Apply
To apply, complete and submit application below. Attach your cover letter and resume. The recruitment will remain open until filled. The first review of resumes will be on Friday, May 4. This recruitment will be open until position is filled. Emailed, mailed, faxed, or hand-delivered applications will be declined. For any questions, please contact Megan Iozzo via e-mail at firstname.lastname@example.org, please include in the subject title "PT Administrative Clerk." Persons requiring reasonable accommodations under the Americans with Disabilities Act are asked to contact the Human Resources Division at 847-904-4474.
THE VILLAGE OF GLENVIEW IS AN EQUAL OPPORTUNITY EMPLOYER