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The Village of Glenview

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Utilities and Infrastructure Performance Metrics
1Maintain Sanitary and Storm Sewer InfrastructureActualTargetResults
MetricThis metric shows the number of system feet cleaned per year for the sanitary and storm sewer systems. Sanitary is on top and storm is below it. The Village began measuring system feet instead of total feet cleaned in 2016 to more accurately represent the actual impact of a program (total feet cleaned may be higher if lines need cleaned multiple times in order to fully clear them).169,879525,000 ft. 
13,532115,000 ft. 
Why Is This Important?Maintaining the sanitary sewer system through cleaning allows for improved operations and reduces potential for back-ups. Maintaining the storm sewer system through cleaning, root-cutting, and debris removal helps keep lines clear in order to be used to capacity during storm events.   
  
Village ImpactHigh - The Village can perform maintenance services such as cleaning sewers. Private lines to residential homes are the responsibility of the homeowner.  
2Reduce or Control Water Main BreaksActualTargetResults
MetricThis measure relates to the number of water main breaks impacting customers in the Glenview Water System.10160 
Why Is This Important?Reducing water main breaks reduces utility service interruptions for customers and avoids tearing up streets, sidewalks or parkways to control the break or leak.This year the Village experienced a larger number of main breaks in Q2 due to the water system monitoring hardware and software being replaced resulting in 2 days of pressure fluctuations.
Village ImpactModerate - Although proper maintenance and monitoring of main pressures can reduce main breaks, there are many other factors outside of the Village's control that contribute to main breaks such as weather and high temperatures.
3Water Compliance to U.S. EPA StandardsActualTargetResults
MetricThis measure relates to regular testing of water in the Glenview Water System. 100% 
Why Is This Important?This target ensures clean, safe drinking waters for the residents and businesses of Glenview and regulatory compliance with the United States Environmental Protection Agency (EPA).We are consistently at 100% - worth reporting??
Village ImpactHigh - The Public Works Department is responsible for maintaining and managing the Village's water supply. However, private residential lines (from the parkway to the home) are the responsibility of the homeowner and may have some impact on water quality at the facet.