Americans with Disabilities Act and Glenview
Village ADA policy
In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), the Village of Glenview will not discriminate against individuals with disabilities on the basis of their disability in its programs, services, or activities.
The Village does not discriminate on the basis of disability in its hiring or employment practices and complies with all federal and state laws.
The Village will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the Villages’ programs, services, and activities by making information and communication accessible to people who have speech, hearing, or vision impairments.
For issues regarding access or employment practices of the Village, please contact the Village Manager’s Office at (847) 904-4370.
Village commitment to an ADA compliant website
The Village of Glenview has implemented the following ADA Title II website accessibility components:
- Accessible HTML coding has been used on every webpage.
- Website designed to display using the color and font settings of each visitor’s browser and operating system.
- To the best of the Village’s ability photos, graphics, scanned images, or image maps, include a text equivalent in caption form.
ADA Grievance Procedure
This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the Village of Glenview. The Village's Personnel Policy governs employment-related complaints of disability discrimination.
Filing a Complaint
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.
The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:
Director of Community Development/ADA Coordinator
Village of Glenview
2500 East Lake Ave.
Glenview, IL 60026
Investigation of Complaint
Within 15 calendar days after receipt of the complaint, the ADA Coordinator or his/her designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, the ADA Coordinator or his/her designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the Village of Glenview and offer options for substantive resolution of the complaint.
If the response by the ADA Coordinator or his/her designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the Village Manager or his/her designee. Within 15 calendar days of the meeting, the Village Manager or his/her designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the Village of Glenview and offer options for substantive resolution of the complaint.
All written complaints received by ADA Coordinator or his/her designee, and appeals to the Village Manager or his/her designee will be retained by the Village of Glenview for at least three years.
To file a grievance please submit this document.